Terms

You need an account to use the editor. You can sign in with Google or with your email address. Keep your email account secure, because anyone who can read it can sign in as you.

You must be at least 16 to create an account, and an adult (or have a parent or guardian’s permission) to buy a plan. One person per account; studio and team plans will have their own seats.

Before you can download fonts, you confirm your email address by clicking the link we send you.

Current prices are shown in the app and at checkout. Taxes are added where the law requires.

• Free. Letterhead Sans and Letterhead Serif, the main controls, and font downloads for personal, noncommercial use only.
• One Custom Font. A one time payment for one font, with every typeface, every tool and every format, licensed for commercial use.
• Pro. A subscription, monthly or yearly, for unlimited fonts licensed for commercial use, plus new tools as we release them.
• Founding. A one time payment, offered to the first 149 buyers only, for Pro access for the lifetime of the Letterhead service. “Lifetime” means for as long as we operate Letterhead, not your lifetime. If we ever shut Letterhead down, see section 10. The Founding plan:
  • is Pro for one person, and does not include team or Studio seats;
  • includes everything in the editor, every starting typeface we add to the editor, every export format, saved projects, and new Pro tools that run in your browser as we release them (such as font families, variable fonts and handwriting to font);
  • does not include: team or Studio seats; hosting your fonts for your websites; typefaces made by outside designers that we pay for; fees on sales through a Letterhead marketplace, if we open one; custom design or support work by our team; font files sold in the Letterhead shop; or printed products;
  • is a one time offer that closes at 149 buyers and will not be sold again;
  • belongs to your account and cannot be transferred, resold or shared.

Features can be added to or moved between plans over time. If we take away a feature you pay for, we will tell you first, and you may cancel and get a refund for the unused part of your current period.

Fonts bought ready-made in the Letterhead shop are not part of any plan. They come with the Letterhead Font License, which sets out what each purchase covers.

If a price is shown wrongly because of a mistake, we may cancel the order and refund it in full before you use what you bought.

• Payments are processed by Stripe. We never see or store your full card number.
• Pro renews automatically at the end of each month or year, at the price shown when you subscribed, until you cancel. You can cancel online at any time: in the editor, open your account menu and choose Billing and receipts. You keep Pro until the end of the period you already paid for.
• We will email you before a yearly renewal and before any price change. Price changes apply from your next renewal.
• Prices exclude sales tax and VAT, which we add where the law requires.
• If you dispute a charge with your bank instead of contacting us, we may pause your account while the dispute is open.
• No refunds: all sales are final, except where the law requires otherwise. If something isn't working, email lh@loserlabs.io and we'll work with you to sort it out.
• If you are in the European Union or the United Kingdom, you have a 14 day right to withdraw from a purchase of digital content. When you download a font, you ask us to deliver it right away and you accept that you lose that right for that purchase.

On a paid plan, the font files you design and download are yours. You may install them, use them in any project, give them away, license them to others and sell them, including selling the fonts themselves. One Custom Font covers the one font family your purchase is used on. The editor only downloads fonts that have been changed enough from Letterhead's own typefaces and styles to be your own design.

On the Free plan, fonts you download are for personal, noncommercial use only. To use them commercially, upgrade before you publish or sell anything made with them; the commercial license then covers that font.

Credit. Every font you download carries a short note in its file information: “Made with Letterhead.” If you sell or give away a font made with Letterhead, keep that note in the font files, and include the line “Made with Letterhead” in the license you give the people who get it. You do not need to put it in your product descriptions or sales pages, in your designs, or anywhere the font is used.

Letterhead Editorial is based on Spectral by Production Type, which is released under the SIL Open Font License 1.1. Fonts made from Letterhead Editorial stay under that license, whatever your plan: you may use and share them freely, including in commercial work, but you may not sell the font files on their own, and you must keep the copyright and license notice in the files. The app marks this typeface with an Open license badge.

Copyright and design protection for typefaces differ from country to country. Owning your font files does not mean anyone has registered rights in the letter shapes. If a font matters to your business, consider your own trademark for its name.

The Letterhead software, the editor, the starting typefaces as we provide them, our designs, the Letterhead name and our logos belong to us or our licensors. Your plan gives you a personal right to use the software while your account is in good standing.

You agree not to:

• copy, resell, rent or offer the software, the editor or the starting typefaces as a service of your own;
• reverse engineer the software, except where the law allows it regardless of this term;
• extract the starting typefaces and distribute them unchanged, or with only trivial changes, as your own;
• get around the editor's check that a download has been changed enough from Letterhead's own typefaces and styles. Those are sold ready-made in the Letterhead shop under their own license;
• get around plan limits, download checks or other technical limits;
• use bots or scripts to create accounts or generate fonts in bulk;
• use Letterhead to infringe anyone else’s rights, including making a copy of a font you are not licensed to copy;
• use the software, the starting typefaces or the shop fonts to train, test or improve artificial intelligence or machine learning systems;
• break the law with Letterhead, attack or overload the service, or try to reach other people’s accounts or data;
• use Letterhead where United States export controls or sanctions forbid it.

Your font settings, names and project details stay yours. You give us permission to store and process them only to run Letterhead for you. We do not use your fonts for anything else and we do not show them to anyone unless you share them.

You are responsible for the names you give your fonts. Do not use a name that belongs to someone else, such as another company’s typeface name or trademark.

If you send us ideas or feedback, we may use them to improve Letterhead without owing you anything for them.

We send emails you need to use your account: sign in links, email confirmation, receipts and important notices about your plan or these terms. If you chose “Send me account updates and tips”, we also send product news and tips; every one of those has an unsubscribe link, and you can change your choice at any time.

You can delete your account at any time by emailing lh@loserlabs.io. Fonts you already downloaded keep the license they had when you downloaded them.

We may suspend or close an account that breaks these terms, harms other users or the service, or is used for fraud. Where we reasonably can, we will warn you first and let you download your work.

We work hard to make Letterhead and its fonts reliable, but the software is provided “as is”. We do not promise it will be uninterrupted or error free, or that a font will work in every program or device. Check your fonts before relying on them for printing, packaging or anything costly to redo.

To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits, lost data or reprint costs. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or $50 if you have not paid us anything.

If we ever shut Letterhead down, we will give at least 60 days’ notice so you can download your work. Pro subscribers will get a refund for the unused part of their period. Founding is a one time payment for Pro while Letterhead runs, so Founding members get no refund if Letterhead shuts down. Everyone keeps the fonts they already downloaded, with the licenses they had.

Nothing in these terms limits rights you have under consumer law that cannot be limited by contract.

Letterhead relies on other companies for some things: Stripe for payments, Google if you sign in with Google, and our hosting and email providers. Their own terms also apply when you use them, and we are not responsible for their services.

If you believe something on Letterhead infringes your copyright, email lh@loserlabs.io with: your name and contact details; what work you own; where on Letterhead the material is; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and that you own the right or act for the owner. We will look into it and remove material where appropriate, and close the accounts of repeat infringers.

If someone makes a claim against us because of fonts you made and shared or sold, the names you gave them, or your breaking these terms, you agree to cover our reasonable costs and losses from that claim. This does not apply where the law does not allow it, or to claims caused by Letterhead itself.

We may update these terms. For changes that matter, we will email you at least 30 days before they apply. If you keep using Letterhead after that, the new terms apply; if you do not agree, you can cancel before they do.

These terms are governed by the laws of the State of Wyoming, United States. Before starting any legal claim, please email us and give us 60 days to try to sort it out.

Arbitration. If we can't, any dispute will be settled by binding individual arbitration under the Consumer Arbitration Rules of the American Arbitration Association, not in court, except that either of us may bring a claim in small claims court, or ask a court to stop infringement of intellectual property. Claims can only be brought individually, not as part of a class or group action. You can opt out of arbitration by emailing us within 30 days of creating your account.

Anything not decided by arbitration goes to the state or federal courts in Wyoming. If you are a consumer living in the European Union, the United Kingdom or another country whose law gives you the right, this section does not take away your right to use your local courts and the protection of your local law.

• These terms, the Privacy Policy and, for shop fonts, the Letterhead Font License are the whole agreement between us.
• If part of these terms can't be enforced, the rest still applies.
• If we don't enforce a term right away, we can still enforce it later.
• You may not transfer your account or these terms to someone else. We may transfer them if Letterhead is sold or reorganized.
• We are not responsible for delays or failures caused by events outside our reasonable control.
• You agree that notices and agreements from us by email or in the app count as being in writing.
• Sections that by their nature should last, such as ownership, liability limits and disputes, continue after an account ends.

Loser Labs LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA. Email: lh@loserlabs.io. Font licenses: license@loserlabs.io. How we handle your information is in our Privacy Policy.